Frequently asked question
• Freshly made daily: Crafted with care every day to ensure maximum freshness.
• Homemade: Each item is prepared using traditional methods and premium ingredients for that authentic, handcrafted taste.
• Made in the UAE: Produced locally in Dubai to maintain strict quality standards and reduce delivery times.
• High-quality and artisanal: From our handmade panettoni to our delicately decorated biscuits, we prioritize exceptional flavor and design in every bite.
Standard Delivery: AED 15 (24 hours across the UAE)
• Orders placed before 10 AM: Delivered by 6 PM the same day.
• Orders placed after 10 AM: Delivered the following day.
Express Delivery: AED 40 (2-4 hours Dubai Only)
• Available for orders placed between 10 AM and 6 PM.
Free Delivery: Free for orders over AED 400.
When you will place an order, you will receive WhatsApp updates on the shipment status using the number you provided.
We accept returns within 2 days of receiving your order. To qualify, items must be in their original condition, unopened, and in their original packaging, along with proof of purchase.
To initiate a return, email us at orderonline@ggdolci.com. If approved, we’ll provide further instructions.
Once your return is received and inspected, we’ll notify you of approval or rejection. Approved refunds will be processed to your original payment method within 10 business days.
Yes, we provides bespoke pastries, cakes, and baked goods for events such as weddings, birthdays, and corporate gatherings. They offer tailored solutions to meet specific needs, ensuring every item is crafted to impress your guests. Contact us for personalized options.